Text Outages and Payments

Posted: April 23, 2019 at 7:00 am

New options for reporting an outage, making a payment, or just checking your balance.

Hand holding iphonePay and report outage by text is here.

*Must have a mobile number on NEMEPA account.

Text “Join” to 352667

  • Text “Start” when you receive welcome message.
  • Text “Menu” to see options.

To manage alerts and reminders, a member service portal username and password will need to be created. See examples below.

  • Account Alerts — Past Due Date Alert, Payment Confirmation, High Energy Usage…
  • Outage Alerts — Declared, Restored and Enhanced

To set up a username and password, go to our website and log in as a new user.

View our NEMEPA Report Outage or Pay by Text page for additional instructions.