New options for reporting an outage, making a payment, or just checking your balance.
Pay and report outage by text is here.
*Must have a mobile number on NEMEPA account.
Text “Join” to 352667
- Text “Start” when you receive welcome message.
- Text “Menu” to see options.
To manage alerts and reminders, a member service portal username and password will need to be created. See examples below.
- Account Alerts — Past Due Date Alert, Payment Confirmation, High Energy Usage…
- Outage Alerts — Declared, Restored and Enhanced
To set up a username and password, go to our website and log in as a new user.
View our NEMEPA Report Outage or Pay by Text page for additional instructions.